Shipping policy

SHIPPING POLICY

Thank you for shopping with THYRILLX.

ORDER PROCESSING

All orders are processed within 1–3 business days after your order is placed.

Please note that orders are not processed or shipped on weekends or holidays. During launches, restocks, or high-volume periods, processing may take a little longer. If there are any delays, we’ll keep you updated.

SHIPPING

Once your order has been processed and shipped, standard shipping typically takes approximately 3–7 business dayswithin the United States.

Please remember that shipping times are estimates and may vary depending on the carrier, destination, weather, holidays, or other circumstances outside of THYRILLX’s control.

TRACKING

Once your order has shipped, you will receive a shipping confirmation email with tracking information so you can follow your package.

Please allow up to 48 hours for tracking information to update after your package has been shipped.

LOST, STOLEN, OR DELAYED PACKAGES

THYRILLX is not responsible for packages that are lost, stolen, delayed, or marked as delivered by the shipping carrier.

If your tracking information says your package was delivered but you cannot locate it, please contact the shipping carrier directly.

INCORRECT SHIPPING INFORMATION

Please make sure your shipping address is correct before placing your order. THYRILLX is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that changes can be made once an order has been processed or shipped .

QUESTIONS

If you have any questions about your order or shipping, please contact THYRILLX through our customer service contact information provided on our website.

Thank you for supporting THYRILLX.